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These Terms & Conditions set out the rules that apply when you open and use a vb7 account — covering how we handle transactions, what you can do on the platform, and where these rules apply based on your local law and eligible region. Read through before you start so there are no surprises later.
By creating an account on vb7 and completing any action — whether that is funding your wallet via bKash, placing a transaction through Nagad, or moving funds using Rocket or Bank Transfer — you confirm that you have read these Terms & Conditions and agree to be bound by them. These terms form the entire agreement between you and vb7 for the use of this platform. Where a specific section of these terms conflicts with a general clause, the specific section takes precedence. We may update these terms from time to time. When we do, we will notify you through your registered account before the revised version takes effect. Continued use of your account after a notified update means you accept the revised terms. If any part of these terms is found to be unenforceable under the laws of your jurisdiction, that part will be read down to the minimum necessary, and the rest of the terms remain in full effect. Access to vb7 and eligibility to hold an account depends on your local law and the eligible regions we support at the time you register. Nothing in these terms overrides applicable local law in your jurisdiction.
These Terms & Conditions have a defined scope. Understanding what falls inside and outside that scope helps you know when to refer back here and when a separate policy or external agreement applies to your situation. The four areas below draw that boundary clearly so you can navigate your account and any questions that come up with a clear picture of where these rules apply.
These terms fully cover the creation, verification, suspension and closure of your vb7 account. Rules around login credentials, account security obligations and what happens to your wallet balance if an account is suspended are all governed here.
Any funding or withdrawal movement connected to your vb7 wallet — whether initiated through bKash, Nagad, Rocket or Bank Transfer — falls within these terms. Transaction records you can view inside your account are subject to the conditions stated here.
These terms apply to how you may use game titles, lobby pages and any content served through the vb7 platform. You may not copy, redistribute or commercially use any site content without written permission from us.
Payment processors, game content studios and any external service providers operate under their own separate terms. vb7 is not responsible for third-party policies. Where a third-party link takes you off this platform, their terms replace ours for that interaction.
These Terms & Conditions are not only obligations placed on you — they also describe what you can do within your account and how you can manage your relationship with vb7. Your account area is the primary place to review transaction records, check wallet movements tied to bKash or Nagad deposits, and confirm that the details we hold for you are current. If you notice an error in your registered information — such as a contact detail that needs updating — you can raise a correction request through the account settings page. For any clause you do not understand or want clarified, the support route described in the section below is the right path. We aim to address account-related questions by directing you to the specific part of these terms that applies, rather than giving a general answer. Knowing your rights here means you can act on them directly rather than waiting for a situation to escalate.
Open the transaction history section inside your account to see a full log of wallet movements, including bKash and Nagad deposits. These records reflect the terms applied at the time of each transaction.
If your registered name, contact number or linked payment details are outdated, navigate to account settings and follow the correction steps shown there. Some changes may require identity verification as described in our account policy.
If a specific clause is unclear, contact our support team and reference the section you want explained. We will point you to the exact clause and any associated account procedure rather than providing a generic response.
You may request account closure at any time by contacting support. Outstanding wallet balances will be handled according to the withdrawal conditions stated in these terms before the account is closed.
If a specific clause in these Terms & Conditions raises a question for you, or if you need to resolve an account issue that references a particular rule, the contact paths below are the ones we maintain for exactly that. Use the route that works for your situation — live chat for immediate queries, email for anything that benefits from a written record, and the help centre for self-service clause lookups.
Open the chat widget inside your account to raise a terms or account question directly. Have the clause section or your transaction reference ready so the conversation moves quickly.
For written terms queries — such as requesting a record of your account data or asking about a specific clause — email our support address listed on the contact page. Email creates a traceable thread for your question.
The help centre contains published answers to common Terms & Conditions questions, including wallet transaction rules, account eligibility and what happens when terms are updated. Check there before raising a direct support ticket.
These Terms & Conditions are a live document, not a static text. We manage the areas below actively, and each one connects back to specific clauses in this agreement. Understanding how we handle each area gives you a clear picture of the obligations on both sides.
Account data we collect — including wallet details linked to bKash, Nagad or Rocket — is processed only as described in these terms and our separate privacy policy. We do not share your account data with third parties outside the conditions stated there.
You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your account, contact support immediately using the live chat route. We will act according to the account security clause in these terms.
Previous versions of these Terms & Conditions are retained on our side. If a dispute arises about which version applied at a particular time, we can reference the version that was in effect on the date in question.
If you believe a clause has been applied incorrectly to your account, submit a written request via email support with your account reference and the clause number. We will review and respond in line with our published support process.
The questions below come up most often when account holders read through these Terms & Conditions. Each answer refers back to a process or clause area rather than a general statement, so you know exactly where to look if you need more detail.
Yes. Any wallet movement you initiate through bKash, Nagad, Rocket or Bank Transfer is covered by the transaction clauses in these terms. The specific conditions — including what happens if a transaction is disputed — are set out in the transactions section.
We will notify you through your registered account before any update takes effect. If you continue using your account after the notified date, that counts as acceptance of the revised terms. You can always request the previous version from support if you need to compare changes.
Access depends on your local law and the eligible regions we support at the time you try to log in. These terms do not override local law in any jurisdiction. Check the eligibility section of these terms or contact support if you are unsure about your region.
Go to account settings and follow the steps shown there to update your contact or payment details. Some corrections require identity verification as described in the account policy section of these terms. For anything you cannot change yourself, contact support directly.
You can request account closure at any time through our support team. Before the account is closed, any outstanding wallet balance will be handled according to the withdrawal conditions in these terms. Contact us via live chat or email to start that process.
Send an email to our support address with your account reference and the specific clause you want reviewed. Written requests create a traceable record. We will review the application of the clause and respond through the same channel.