These pages set out what vb7 commits to, what we expect from you, and how your account and transactions are governed — all subject to your local law and the eligible regions where access is permitted. Read through the sections below before you open an account or make a deposit through bKash, Nagad or Bank Transfer.
Jurisdiction-dependent access
Account and wallet rules
Policy contact via support
Transaction record rights
POLICY POSTURE
How Our Legal Policy Works
Our legal policy covers every interaction you have with the vb7 platform — from the moment you register an account through to the point you complete a withdrawal to your bKash or Nagad wallet, or initiate a Bank Transfer. The terms we publish are not static. We update them when regulatory conditions, payment-rail arrangements or platform features change, and we notify you through your registered account contact. Your continued use of the platform after a notified update constitutes acceptance of the revised terms. We do not make retrospective changes to completed transaction records; those stay as logged at the time of the transaction. Eligibility to access vb7 depends entirely on your local law and the regions where the platform is permitted to operate — we do not make a universal availability claim. If you are unsure whether access is lawful where you are, check your local regulations before proceeding. For payment-specific terms, the conditions attached to bKash, Nagad and Bank Transfer routes are shown at the point of deposit and withdrawal inside your account. Nothing in our general legal notice overrides those specific payment instructions.
bKash
Payment terms for bKash deposits and withdrawals are shown at the point of transaction in your account wallet screen.
Nagad
Nagad route conditions, including any limits shown, appear in the transaction screen before you confirm a transfer.
Bank Transfer
Bank Transfer terms cover processing steps and verification requirements displayed in the account funding section.
Policy Updates
We notify you of material policy changes through your registered account contact before the change takes effect.
INSIDE AND OUTSIDE SCOPE
What This Policy Covers and What It Does Not
Not every part of your experience with vb7 falls under a single policy document. Some areas are covered directly; others involve third-party terms that sit outside our control. The comparison below draws that boundary clearly so you know where to look when a question arises. Account access and transaction records are always within scope. Third-party payment providers operate under their own terms alongside ours.
Account Access
Your vb7 account — registration, login, identity verification and session management — falls fully within the scope of this policy. Any dispute about account access is handled through our published support routes.
Transactions
Deposits and withdrawals processed through bKash, Nagad and Bank Transfer are within scope for the record-keeping and dispute steps we describe. The payment provider's own terms also apply simultaneously.
Site Content
Game content, odds displays, lobby information and promotional notices published on vb7 are within scope. We are responsible for accuracy of our own published material.
Third-Party Services
External websites linked from our pages, payment gateway interfaces and studio software supplied by game providers operate under their own terms. Our policy does not extend to those services.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
Knowing your rights on paper is only useful if the steps to act on them are clear. Your transaction history is accessible directly from your account dashboard — every deposit, withdrawal and adjustment is logged there with a timestamp and method reference. If a record looks wrong, you can raise a correction request through the support channel and we will review the log against our system records. Account details such as your registered mobile number or email address can be updated by following the verification steps shown in the account settings screen — we do not make those changes on your behalf without identity confirmation. If you have a question about how your data is handled or want to understand what information we hold, contact us through the published support route and state your query clearly. Requests that relate to policy interpretation rather than a specific transaction are handled separately from standard account support, so note that in your message. Every request receives a written acknowledgement through your registered contact.
Review Your Records
Open the transaction history section in your account to see every deposit, withdrawal and adjustment logged against your wallet, including the payment method and timestamp for each entry.
Correct Account Details
Follow the verification steps shown in account settings to update your registered mobile number, email or payment details. Identity confirmation is required before any change is applied.
Raise a Policy Question
Contact support through the published route and describe your question. Label it as a policy query so it reaches the right review queue rather than the standard transaction support path.
Request Information
If you want to know what information we hold on your account, send a written request through our support channel. We acknowledge every request and respond via your registered contact.
CONTACT POLICY SUPPORT
Reach Us About Policy and Legal Queries
For policy questions, account-record disputes or any concern about how your information is handled, use the contact routes published on this site. We do not publish support hours or response-time commitments we cannot verify — check the contact page for the current routes available to you. State your account reference and the nature of your query clearly so it reaches the right team.
Live Chat
Open the chat widget on vb7 to reach support directly. State that your query is policy-related so it is routed correctly.
Email Support
Send your policy or account-record question to the email address published on our contact page. Include your account reference in the subject line.
Account Help Section
The help section inside your account contains published answers to common policy questions and links to the correct support route for your query type.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention on vb7
Our approach to managing your account data, session cookies and payment records is set out across our published policy documents. Each area below describes what we do and where to go if you want to act on it. We keep this consistent across all payment rails — bKash, Nagad and Bank Transfer — so your transaction log reflects the same standards regardless of which method you use.
Data Handling
We collect only the information needed to operate your account and process transactions. The types of data we hold are described in our privacy policy, accessible from the footer of any page on vb7.
Cookies and Sessions
Cookies are used to maintain your session, remember your login state and measure page performance. You can review cookie categories and adjust non-essential cookies through the cookie settings link on our site.
Account Security
Your account is protected by the verification steps we apply at login and at the point of withdrawal. If you suspect unauthorised access, contact support immediately through the live chat or email route.
Retention and Deletion
Transaction and account records are retained in line with the periods described in our privacy policy. To ask about record retention or request a review of what we hold, contact us through the published support route with your account reference.
POLICY QUESTIONS ANSWERED
Frequently Asked Policy Questions
The questions below cover what we hear most often about our legal terms, account rights and data handling. If your question is not answered here, open the help section in your account or contact us through the published support route.
Does vb7 operate lawfully where I am in Bangladesh?
Access to vb7 depends on your local law and the eligible regions where the platform is permitted to operate. We do not make a universal availability claim. Check your local regulations before opening an account or making any deposit.
Where can I see the full terms that apply to my account?
The full terms and conditions are published on vb7 and accessible from the footer of every page. We recommend reading them before you register. If terms are updated, we notify you through your registered account contact before the change applies.
How do I access my transaction history?
Your complete transaction log — including every bKash deposit, Nagad withdrawal and Bank Transfer entry — is available inside your account dashboard. Each record shows the method used, the amount and a timestamp. You do not need to contact support to view it.
What should I do if I think a transaction record is wrong?
Raise a correction request through the support channel — live chat or email — and include your account reference and the transaction date. We review the log against our system records and respond through your registered contact.
Can I ask what personal information you hold on my account?
Yes. Send a written request through our published support route and state clearly that you want a summary of the information we hold. Include your account reference. We acknowledge every request and respond via your registered contact email or number.
How do I update my registered mobile number or email address?
Open account settings on vb7 and follow the verification steps shown there. Identity confirmation is required before any registered detail is changed. We do not update these on your behalf without that verification step being completed.