Mobile / Sports
vb7 is straightforward about the data we collect, why we collect it, and how it connects to your account, wallet activity and transaction records. Access to this platform and the scope of this policy depend on your local law and the eligible regions where vb7 operates.
This policy sets out how vb7 collects, uses and stores information connected to your account. When you open an account, the details you provide — name, contact information, and the payment method you choose to fund your wallet — form the core of your account record. For Bangladesh, this includes the mobile wallet identifiers associated with bKash, Nagad or Rocket deposits, and any Bank Transfer reference numbers linked to your transaction history. We collect this data to operate your account correctly, verify wallet ownership, process deposits and withdrawals, and respond to support requests. We do not share your personal account details with third parties for marketing purposes. Data linked to payment activity — including confirmation references from bKash or Nagad — is retained to maintain accurate transaction records that you can review from your account page at any time. Where a legal obligation requires us to retain records for a defined period, we follow that requirement. This policy applies to data processed through vb7's platform only. Services operated by third-party payment processors have their own data terms, which we encourage you to review separately. Your use of this platform and the data rights available to you depend on local law and the eligible regions where vb7 is available.
Not every service connected to your vb7 experience falls inside this policy. Understanding what is covered and what sits outside it helps you know where to direct any data question. The four areas below define the boundary clearly, so you can follow the right route depending on the type of data concern you have.
Any information you provide when creating or accessing your vb7 account falls directly under this policy. This includes your registered contact details, device login behaviour and the account preferences you configure through your profile settings.
Deposit and withdrawal records linked to your bKash, Nagad, Rocket or Bank Transfer activity are covered here. These records are held at the account level and accessible from your transaction history page. The data processing done by the payment provider itself sits under their own policy.
Pages you visit within the vb7 platform, game sessions you start and the lobby areas you navigate may generate session data. This data is used to keep the platform working correctly for your device and to improve navigation, not for external profiling.
Links or services operated by parties outside vb7 — including payment processors, game studios such as Pragmatic Play or Microgaming, and any external verification services — are governed by those parties' own privacy terms. vb7 does not control or take responsibility for their data practices.
You have practical actions available under this policy, and none of them require a formal legal process to start. The most direct route is your account page, where your registered details, transaction history and wallet activity are visible once you are signed in. If something looks incorrect — a name spelling, a contact number, or a transaction entry you do not recognise — the account settings section is the first place to check. Corrections to basic account details can usually be made there directly. For changes that require verification, such as updating a linked bKash or Nagad number, the process follows the steps shown in your account under the wallet section. Where a correction or data question cannot be resolved through the account interface, our support route is the right escalation path. Submitting your query through the published contact method with your account reference attached keeps the process moving efficiently. We aim to respond to data questions clearly and without unnecessary delay, though response times depend on the nature of the request and current volume. Your rights under this policy are subject to the applicable local law and the eligible regions where vb7 operates.
Sign in and open your account page to see your registered details and full transaction history, including all bKash, Nagad and Rocket deposit and withdrawal entries.
Account settings let you update basic profile information directly. For wallet-linked changes such as a registered Nagad number, follow the verification steps shown in the wallet section of your account.
If you have a question about how your data is used or stored, contact us through the published support route with your account reference. We will address the specific question raised, not a generic response.
For data requests that go beyond self-service — deletion queries, retention questions or concerns about a specific record — use the support contact path. Include your account details and the nature of the request so we can handle it accurately.
If this policy raises a question you cannot resolve through your account settings, use the contact routes below. These are the channels visibly published on the vb7 platform. We do not publish response-time commitments here because actual handling times vary by request type and volume — but we do address every query tied to a valid account reference.
Submit your data or privacy question through the support form in your signed-in account area. Include your account reference and a clear description of the data concern so the query is routed correctly.
The live chat route on the vb7 platform lets you raise an initial privacy or account query in real time. For detailed data requests, the agent will guide you to the appropriate follow-up channel from there.
For written data queries — including requests about retention, correction or account closure — use the email address published in the platform's contact section. Reference your account number in the subject line.
Our approach to the data connected to your account is built around keeping records accurate, access controlled and retention limited to what is necessary. This section covers the four areas most likely to affect your day-to-day account experience.
We use cookies to keep your session active, remember your account login state and maintain your lobby position across pages. No cookie on our platform is used to build an advertising profile or share your browsing data with external marketers.
Your account is accessible only after login verification. Transaction records — including bKash confirmation entries and Nagad transfer references — are visible only to the signed-in account holder. We do not display wallet identifiers in full on any publicly visible page.
We retain account and transaction records for as long as your account is active and for any period required by applicable law thereafter. When you close your account, we will confirm the retention terms that apply to your existing records at that point.
When this policy changes in a way that affects your account rights, we will notify you through the contact method registered to your account. The updated policy will be dated and available at this page address so you can compare it to the version you last reviewed.
These are the questions we hear most often about how this policy works in practice. Each answer points to the specific account route or contact path you should use.
We collect the details you enter during account registration — name, contact information and the payment method you link to your wallet. For bKash, Nagad or Rocket deposits, the mobile number and transaction reference connected to each deposit become part of your account record.
Yes. Sign in and open the account section to view your registered profile details and your full transaction history. This includes all deposit and withdrawal records tied to bKash, Nagad, Rocket and Bank Transfer activity. For data held outside the account interface, raise a request through support.
Basic profile details can be updated directly in account settings. If you need to change a linked mobile wallet number — such as your registered bKash or Nagad number — follow the verification steps shown in the wallet section of your account. For anything that cannot be changed there, contact support with your account reference.
We do not share your personal account data with third parties for marketing. Payment processors such as the networks behind bKash and Nagad handle transaction data under their own terms. Game studios we work with receive only the session data needed to run a game, not your account identity.
We hold records for as long as your account is active. After account closure, retention continues for any period required by the applicable law in your eligible region. We will confirm the specific retention period when you make a closure or deletion request through support.
If we make a change that affects your data rights, we will notify you through the contact method on your account. The updated policy will carry a revision date and remain available at this page address. You can compare any new version against what was here before by checking that date.